Privacy Policy
Your Privacy
Matters
How OmiBay collects, uses, and protects your information in compliance with India's DPDP Act, 2023.
Customer Privacy Policy
Effective Date:Jan 20, 2026
OmiBay respects your privacy and is committed to protecting your data in compliance with India's Digital Personal Data Protection Act, 2023.
1. Information We Collect
- Personal Information: Name, phone, email, address, payment details.
- Location Data: Precise location for service booking (with consent).
- Usage Data: Device info, IP, browsing behaviour.
- Communication Data: Messages/chat with professionals or support.
2. How We Use It
- Provide and improve services (matching you with professionals).
- Process payments and confirmed bookings.
- Send transactional notifications and updates.
- Ensure platform safety and prevent fraud.
3. Data Security
- We use bank-grade encryption (256-bit SSL) for all data transfers.
- Strict internal access controls to limit data exposure.
- Regular security audits to maintain platform integrity.
- Data is stored on secure cloud infrastructure.
Your Rights
Under the DPDP Act 2023, you have the right to access, correct, or delete your data at any time.
Privacy Questions?
For any privacy-related concerns, reach out to our legal team at:
privacy@omibay.com