Your Safety is
Our Priority
We implement bank-grade safety protocols and rigorous partner verification to ensure every OmiBay service is secure and reliable.
Verified Partners
All service partners undergo thorough background verification including identity, address, and criminal record checks.
Live Tracking
Track your service partner in real-time from assignment to completion. Know exactly when they'll arrive.
Insurance Coverage
Every booking is covered with damage protection up to ₹5,000. Your peace of mind is our priority.
24/7 Support
Our safety team is available round the clock. Report any concerns immediately through the app or helpline.
Service Guarantee
100% satisfaction guarantee on all services. Not happy? Get a full refund, no questions asked.
Secure Payments
All transactions are encrypted with bank-grade security. We never store your complete payment card details.
Rigorous Verification
Identity
Government ID & facial verification
Background
Criminal record & address verification
Expertise
Service quality & expertise assessment
Training
Safety protocols & standard training
Customer Safety Tips
Guidelines for a secure experience
- Always verify the partner's ID and photo in the app before allowing entry
- Use in-app messaging and calling features - never share personal contact details
- Report any suspicious behavior immediately through the SOS button
- Rate and review your experience honestly to help the community
- Keep valuable items secured during service appointments
- Do not pay cash - all payments should be made through the app only
Emergency?
We're Here.
Our dedicated safety response team is available 24/7 to handle any situation immediately.
Trusted by 10,000+ users • OmiBay Safety Standard